Return Policy
There are NO REFUNDS. You have 2 days after receiving your order to exchange the item. The buyer pays for the return shipping.
Exchange Policy
To exchange your hair, the hair must be untampered with. Exchange item must be the same price.
Cancellation and refund policy
You have 24 hours after your order is placed to cancel it and receive a full refund. Orders cannot be cancelled after 24hours and your order will be shipped.
Shipping policy
Shipping takes 2-3 days depending on your location. Tracking information will be sent to you after shipping.
We are not responsible for any delay in shipping caused by USPS, holidays or bad weather after your order has reached the mail carrier.
We do not ship on Saturday and Sunday. We offer free shipping through USPS.